Shipping

All art prints and products are printed to order and typically ship within 3–5 business days. You will receive a shipping confirmation and tracking number via email as soon as your order is on its way.

Shipping times may vary based on order volume, carriers, and holiday schedules.

Made to Order

Each print is custom printed and packaged in the USA at the time of purchase to ensure quality, color accuracy, and archival consistency.

Delivery Issues

If your order arrives damaged or incorrect, please contact us within 7 days of delivery so we can make it right. We may ask for photos to help our studio file a carrier claim and/or re-print your artwork.

Returns on Prints

We offer a 14-day return policy on all prints and products (excluding originals and commissions). We hope you love your artwork, but if you are unsatisfied with your order for any reason, please contact us within 14 days of delivery to begin the return or exchange process. Prints must be returned in their original condition and packaging.

Once your return is received and inspected, we will issue a refund to your original payment method. Shipping charges are non-refundable, and return shipping is the responsibility of the buyer.

Original Artwork

Original and commissioned artwork is non-refundable. Each piece is one-of-a-kind and carefully produced. Please contact us with any questions before purchasing originals—we’re happy to help guide your selection.

Custom Orders

Custom orders, commissions, and personalized pieces are final sale and non-refundable once production has begun.

Questions?

We want you to love your artwork and feel confident in your purchase, so feel free to reach out with any questions about shipping, returns, or artwork details.

Email: kelli@kellikroneberger.com